Privacy Policy

Introduction

PulseMetric Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pulsemetric.pro and use our corporate banking services.

Data Controller

PulseMetric Ltd is the data controller for the personal data we process. Our company is registered in Ireland under company number CRO397154, with our registered office at Capel Street 197, Limerick, V52 3790, Ireland.

Data Collection

We collect and process various types of personal data when you interact with our services. The data we collect includes:

• Personal identification information (name, email address, phone number)
• Business information (company name, position, industry)
• Financial information necessary for banking services
• Communication records and correspondence
• Website usage data and analytics information
• Device and browser information
• Location data (when you visit our offices or use location-based services)

How We Use Your Information

We use your personal data for various purposes based on legitimate business interests, legal obligations, and consent. How we use your data includes:

• Providing and managing corporate banking services
• Processing transactions and maintaining accounts
• Communicating with you about our services
• Compliance with legal and regulatory requirements
• Risk assessment and fraud prevention
• Marketing our services (with your consent)
• Improving our website and services
• Conducting business analytics and research

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract: Processing necessary for the performance of our banking services
• Legal Obligation: Compliance with financial regulations and anti-money laundering laws
• Legitimate Interest: Business operations, fraud prevention, and service improvement
• Consent: Marketing communications and optional services

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our Cookie Policy.

Data Sharing and Disclosure

We may share your personal data with:

• Regulatory authorities and government agencies as required by law
• Third-party service providers who assist in our business operations
• Professional advisors (lawyers, accountants, auditors)
• Other financial institutions for transaction processing
• Credit reference agencies for risk assessment

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain client data for a minimum of seven years after the end of our business relationship to comply with regulatory requirements. Marketing data is retained until you withdraw consent or for a maximum of three years from last contact.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, secure data transmission protocols, and regular security assessments.

International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. When we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other legally recognised transfer mechanisms.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for marketing or optional services

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or data protection laws, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. We encourage you to review this Privacy Policy periodically.

Third-Party Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.